Build Brighter Welfare Systems

Equip your frontline teams with bespoke Human Services technology. Empower them to support more people, with more humanity.

Learn more about Notes

TRUSTED BY OVER 80,000 FRONTLINE WORKERS ACROSS
HUNDREDS OF GOVERNMENT PARTNERS

OUR STORY

The only frontline technology
built by frontline workers

2017

Pioneering frontline services

Since 2017, Beam's caseworkers have supported over 7,000 people to achieve life-changing outcomes, delivering frontline services via smartphones: a first for the sector.

2024

AI for the frontline

In 2024, we built the world’s first AI tools specifically for frontline caseworkers. Freed from admin, our own teams had even greater impact.

Today

Leading the world in frontline tools

Today, we build technology for others. We're the leading tech provider for frontline workers, trusted by hundreds of services around the world.

350

frontline teams

5

countries

Used in over

150,000

meetings each week

Our products

Free up your team to change lives

Beam's tools handle frontline admin, so your teams can focus on human conversations and better support

AI Transformation

More than just technology, we’re your transformation partner

"I've worked in social work for 20 years and this is the biggest advancement for us as a profession I've ever known."

Chris Owens

Manager

Book a call with Beam

Bespoke implementations

We're experts in the unique workflows of frontline teams, with hundreds of successful rollouts, delivered at pace.

Unlimited training and support

Our signature, high-touch onboarding delivers bespoke learning and unlimited support, built on a decade of frontline expertise.

Integrations as standard

We'll help you get the best out of Beam's technology by building integrations with the tech you already use.

Partner stories

Trusted by hundreds of organisations globally

The world’s most innovative government agencies, non-profits and welfare providers partner with Beam.

Read all

Social Services

Swindon Borough Council's experience of giving time back to social workers

Full Case Study

63%

Reduction in admin time across the independent evaluation

100%

Social workers involved in the pilot, who wanted to keep using Notes afterwards

2.5 hours

Average admin time reduced per Care Act Conversation

Healthcare

Saving clinicians at NHS Hampshire and Isle of Wight hours on CHC assessments

3 min read

Full Case Study

Social Services

Shropshire Council's Children's Services: the road to Ofsted 'Outstanding'

5 min read

Full Case Study

GOVERNMENT GRADE SECURITY

Uncompromising on security and safety

With ten years' expertise managing frontline services data, we understand what's at stake. Secure by design, your data is protected at every level.

How we protect your data

AES-256 encryption at rest, TLS 1.3 in transit

Customer-defined data retention periods

Role Based Access Control (RBAC)

Data never used to train models without consent

Data securely stored on servers in Australia

Real impact

Why over 350 organisations choose Beam

Before Beam

Teams spend days each week on admin

Delayed documentation and backlogs

Varied documentation quality

Employee burnout and turnover

High interpretation costs

Long wait times to access services

After Beam

Admin time is roughly halved

Documents are submitted 60% faster

Consistent, compliant documentation

Improved employee wellbeing and retention

Employees can run meetings in 90+ languages

Cleared backlogs, access to expert advice 24/7

Talk to Beam

Want to see what's possible? Speak to our team about how our tools could transform your service delivery.

"Notes exceeded my expectations in terms of accuracy, speed and staff satisfaction. There is a clear business case for using the tool."

Grace Lynch

Director of Commissioning

Beaming in the AI Era: the next chapter

Build Brighter Welfare Systems

Brighter
services for
humanity