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Custom-built tech with a deep knowledge of housing and homelessness
Compliance-ready records, in minutes
Capture clear, consistent records from calls, visits and meetings - reducing rework and supporting high-quality case files that are audit-ready, everytime.
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Free up your team to change lives
Beam’s suite of products take care of documentation and admin, let your teams focus on connected conversations, and improve access to your services.
Uncompromising on security and safety
Voices from the Frontline
Frequently Asked Questions
Beam supports everyday housing and homelessness documentation, including:
- Case notes
- Triage and Homelessness Assessments
- Support plans and move-on plans
- Tenancy sustainment notes and records
- Incident reports
- Multi-disciplinary meetings and team sessions
- Dictation
Anything that currently requires staff to write notes after conversations can be captured instantly with Beam.
Yes. Beam was originally designed by our own frontline support workers and has since been used by over 50,000 staff across local government, charities and private businesses.
We understand that many housing and homelessness teams have worked with paper-based or manual systems for years. That’s why Beam is designed to feel simple and intuitive from day one, backed by hands-on training and ongoing support, not just a login.
No. Beam works offline.
Whether staff are working in the community, on estates, in hostels, or in areas without signal, they can still use Beam on their mobile, iPad or laptop. Notes are captured locally and sync securely once a connection is available.
Beam is built by a team with over a decade of frontline experience supporting vulnerable people.
Our technology has been co-designed specifically for housing officers, tenancy teams and support workers. That means it prioritises ease of use, security, and the realities of frontline work, not generic AI built for more corporate environments.
Beam uses an organisational licence model based on usage, not per-seat pricing.
This allows organisations to give access to entire teams without worrying about individual licences, delivering better value for money and stronger return on investment.
Talk to Beam
Speak to a specialist about the impact our tools could have on your team's service delivery.
