How it works

Let technology remove the language barrier

No button pressing, no turn-taking. Interpret automatically detects who is speaking, and live translates into your desired language.

Get started today

Setup your session

Choose the two languages for your meeting and a voice preference for each speaker.

Start the conversation

Each voice is auto-detected and translated in real time, spoken aloud and shown on screen.

Review your note

Receive a full transcript in both languages with a custom case note captured for review

IMPACT

Empower your teams to deliver support in any language

Halve the cost, instantly.

No waiting weeks for an interpreter or last-minute cancellation fees. Interpret is available 24/7, in the languages your community speaks.

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Accuracy you can trust, verified by humans

Interpret is built specifically for nuanced frontline conversations, with every language independently verified to 96%+ accuracy.

Speak to a specialist

Conversations that feel connected, not mediated

Remove the third party from sensitive conversations, empowering caseworkers to maintain eye contact, lead with confidence and build real trust

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A new approach to translation

Interpret started as a tap-to-translate tool, but frontline teams told us something was missing: the human connnection.

So we rebuilt it.

Interpret now uses automatic speaker detection to enable free-flowing, two-way conversation with no pauses and no interruptions.

How it works
GOVERNMENT GRADE SECURITY

Uncompromising on security and safety

With ten years’ expertise managing frontline services data, we understand what’s at stake. We go above and beyond to keep data safe and secure.

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AES-256 encryption at rest, TLS 1.3 in transit
Customer-defined data retention periods
Role Based Access Control (RBAC)
Data never used to train models without consent
Data securely stored on servers in the US
Features

Complete interpretation solution. Completely secure.

Works on all devices

Works on phones, old and new, as well as computers

Clear and transparent

Written interpretations shown on screen in both languages

Uses key context

Interpretation done with the full context of the conversation so far

Multilingual coverage

25+ languages available now, with many more being added soon

24/7 availability

Always available whenever and wherever support happens

Customisable voice

Select your preference for playback speed, tone and gender of voice

Insights & Analytics

Detailed reports and analytics on how your team are doing

Secure authentication

SSO and multi-factor authentication available as standard

Government-grade security

Encrypted at rest and in transit

GDPR & HIPPA

Stay compliant, regardless of where you're using Interpret

Zero wait time

Get set up and start using Interpret instantly, without wait times

Transcript

Receive the full transcript of conversation in both languages

Value

Value for you and your community

We are experts in supporting frontline teams who may be struggling to make ends meet and need strong return on investment.

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$5
back from every
$1
spent on Beam
Transparent, usage-based pricing
Unlimited seats included as standard

No hidden costs

Frequently Asked Questions

Is Interpret an app?

Interpret is a web app, which means it runs in a web browser on any device. There is no need to download or install any software, and it works across Microsoft, Apple, and Android products.

What type of meetings can Interpret work with?

You can interpret any meeting! Our interpretation technology is trained to accurately interpret all types of care and support meetings, whatever the content. You can use Interpret for face-to-face meetings, as well as online meetings and phone calls.

How do you make sure interpretations are accurate?

Each of the languages that we support has been through a thorough language quality assessment by qualified linguists. All our languages must score above 96% accuracy, with zero errors related to meaning. 

How does Interpret ensure data security?

Interpret is designed and built for frontline workers, and we know conversations may contain sensitive and confidential information. We employ state of the art security, including encryption at-rest and in-transit along with strong erasure and back-up policies.

Talk to Beam

Speak to a specialist about the impact our tools could have on your team's service delivery.

"Notes exceeded my expectations in terms of accuracy, speed and staff satisfaction. There is a clear business case for using the tool."
Grace Lynch
Director of Commissioning

Brighter services for humanity

Equip your frontline teams with bespoke technology. Empower them to support people with more humanity.

Book a call with Beam