Support community teams to deliver joined-up, person-centred support

Capacity and consent can look different depending on the context - and community health and social care teams are already experienced in making proportionate, best-interest decisions within their existing governance frameworks.

Magic Notes is designed to fit within those frameworks, not redefine them. Organisations set their own policies around consent and recording, and the tool can be deployed to align with those approaches.

We facilitate peer learning across our partner network, including communities of practice where topics like consent and capacity are discussed in depth. We’re always happy to connect you with other organisations navigating similar questions, so you can define an approach that works for your context.

Retention periods are set by the organisation you work for. As the data processor, Beam complies fully with the retention policies defined by you as the data controller. You remain in control of how long records are stored and when they are deleted.

Yes. Magic Notes is designed for complex, multi-agency environments. It works effectively in conversations involving multiple professionals and service users, and supports non-linear, real-world discussions.

Templates and outputs can be tailored to reflect different service pathways, professional standards and documentation requirements across health and social care.